Pricing
Free during early access
Proposed pricing — not in effect. Everything is free while we're in early access; usage is metered so you can see what it would cost. We'll give 30 days' notice before billing starts.
Proposed rate card
Meters
| Meter | Price | Unit |
|---|---|---|
| Catalog request (search, product, availability; lookup = 1 per 25 items) | $0.001 ("a dollar per thousand") | per request |
| Staged order | $0.05 | per order, up to 50 lines included; $0.001 per line beyond |
| Submitted order (placed with the brand) | $0.25 | per order placed with the brand, on top of the staged meter; available on every paid tier once a brand is verified and the account enabled it |
| Order tracking | included on paid tiers; Free: 25 tracked orders / month | per tracked order |
Tiers
-
Free
$0, no card
- Catalog requests included
- 5,000
- Staged orders included
- 50
- Connected brands
- 3
- API keys / members
- 2 / 1
- Order tracking
- 25 orders
- Rate limit multiplier
- 1×
- Test-mode keys
- unlimited
- Extras
- —
- Overage
- n/a (hard cap)
-
Pay as you go
$0 + meter, card on file
- Catalog requests included
- —
- Staged orders included
- —
- Connected brands
- unlimited
- API keys / members
- 5 / 3
- Order tracking
- metered
- Rate limit multiplier
- 1×
- Test-mode keys
- unlimited
- Extras
- —
- Overage
- meter
-
Starter
$19
- Catalog requests included
- 25,000
- Staged orders included
- 500
- Connected brands
- 10
- API keys / members
- 5 / 3
- Order tracking
- included
- Rate limit multiplier
- 1×
- Test-mode keys
- unlimited
- Extras
- —
- Overage
- meter
-
Growth
$79
- Catalog requests included
- 150,000
- Staged orders included
- 5,000
- Connected brands
- unlimited
- API keys / members
- 20 / 10
- Order tracking
- included
- Rate limit multiplier
- 2×
- Test-mode keys
- unlimited
- Extras
- webhooks (Phase 3)
- Overage
- meter
-
Scale
$299
- Catalog requests included
- 750,000
- Staged orders included
- 25,000
- Connected brands
- unlimited
- API keys / members
- unlimited
- Order tracking
- included
- Rate limit multiplier
- 5×
- Test-mode keys
- unlimited
- Extras
- priority worker pool, SLA
- Overage
- meter
-
Enterprise
custom
- Catalog requests included
- custom
- Staged orders included
- custom
- Connected brands
- unlimited
- API keys / members
- unlimited
- Order tracking
- included
- Rate limit multiplier
- custom
- Test-mode keys
- unlimited
- Extras
- SSO, dedicated egress IPs
- Overage
- contract
Who lands where: a single store with one agent → Free then Starter; a multi-store retailer → Growth; agencies, marketplaces, RunOps itself → Scale/Enterprise.
Included value vs price: Starter carries ≈ $50 of metered value for $19, Growth ≈ $400 for $79, Scale ≈ $2,000 for $299 — plan discounts in the style of model-provider tiers, so upgrading is always cheaper than paying overage once usage is habitual.
Pricing questions
When does billing start?
As of 16 October 2026, not yet. Everything is free during early access. When we publish final pricing we will give at least 30 days’ notice, and nothing is charged until you accept a rate card.
What counts as a request?
As of 16 October 2026, in the proposed pricing one catalog request is one search, one product read or one availability read; a bulk lookup counts as one request per 25 items. Test-mode calls never count.
What counts as an order?
As of 16 October 2026, in the proposed pricing every order staged in one brand’s portal counts once as a staged order (up to 50 lines included, each further line metered). An order we then place with the brand also counts once as a submitted order, on top of the staged meter. Orders a person finishes in the portal window count only as staged.
Do staged orders that nobody places count?
As of 16 October 2026, proposed: yes, with a 10 % monthly forgiveness of included orders, so orders you stage and abandon now and then cost nothing.
Is test mode billed?
No. As of 16 October 2026, test-mode keys (b2b_test_) are never billed under any plan and are unlimited on every tier.